FAQ

Can I cancel if I changed my mind?

Yes, you can always cancel your order if it was not shipped yet. Please fill the form on this page: open

What if the product does not fit?

You are eligible for a refund or an exchange. Please fill the form on this page: open

Is my order trackable?

Yes. You can use our tacking page.

How to refund my order?

Please fill the form on this page to request a refund: open

How can I contact you directly?

Please visit our contact us page and fill out the form, or use one of the alternative ways provided on the page.

How long does delivery take?

It usually takes 5 to 12 business days.

What if my package is lost?

If the tracking number shows that your package is lost or returned to sender, we will send you a replacement for free.

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